Complete IT Infrastructure Support Including AMC

Datacenter Support Services

Precision offers a wide range of Data Center Support Services across various technology domains including:

• Server Administration
• Cloud Architecting, implementation and ongoing operations support
• Storage and backup management
• Database Support
• Messaging
• Collaboration Support
   

Network Support Services:

We at Precision, enable our clients with a comprehensive suite of services for network support including fault management, network administration, configuration management and performance management. We deploy cutting edge tools to our clients’ site or through a shared NOC to ensure proactive resolutions, even when performance thresholds are crossed marginally. Through network elements such as switches, routers and links, we ensure 24×7 monitoring.

Benefits that arise from outsourcing your network support services to our team of experts include:

• Enhanced network uptime and availability
• Experienced skills on demand
• New technology adoption
• Assured service level as per SLA
• Cost savings
   

Information Security Support Services:

Our all-inclusive suite of security services consist of monitoring the availability of information, security, assets, on-line monitoring of authentication process, integrity of security policies, events, alerts and their performance.
 

End-user Support Services:

Our End-user Support Services include:

• Resolving user problems through remote troubleshooting techniques
• Desk-side visits for desktop systems problems
• Standard office applications
• Technology refresh/upgrades
• IMAC activities
• Anti-virus management