Complete IT Infrastructure Support Including AMC

Complete IT Infrastructure Support Including AMC

Complete IT Infrastructure Support Including AMC

Datacenter Support Services

Precision offers a wide range of Data Center Support Services across various technology domains including:

  • Server Administration
  • Cloud Architecting, implementation and ongoing operations support
  • Storage and backup management
  • Database Support
  • Messaging
  • Collaboration Support

Network Support Services:

We at Precision, enable our clients with a comprehensive suite of services for network support including fault management, network administration, configuration management and performance management. We deploy cutting edge tools to our clients’ site or through a shared NOC to ensure proactive resolutions, even when performance thresholds are crossed marginally. Through network elements such as switches, routers and links, we ensure 24×7 monitoring.

Benefits that arise from outsourcing your network support services to our team of experts include:

  • Enhanced network uptime and availability
  • Experienced skills on demand
  • New technology adoption
  • Assured service level as per SLA
  • Cost savings

Information Security Support Services:

Our all-inclusive suite of security services consist of monitoring the availability of information, security, assets, on-line monitoring of authentication process, integrity of security policies, events, alerts and their performance.

End-user Support Services:

Our End-user Support Services include:

  • Resolving user problems through remote troubleshooting techniques
  • Desk-side visits for desktop systems problems
  • Standard office applications
  • Technology refresh/upgrades
  • IMAC activities
  • Anti-virus management
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