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Small & Medium Enterprises

Small & Medium Enterprises

Is your IT infrastructure keeping pace with your business growth? Are you able to derive complete value from your IT investments? Does outsourcing to an IT partner who is ready to shoulder complete responsibility make sense?

Precision is a one stop shop to provide for and support all your IT infrastructure requirements. We are a Pan-India organization specializing in IT managed services, system integration, cloud, biometric & IoT solutions. Our unique consulting approach ensures that long term IT requirements are taken into consideration to derive a roadmap that best aligns with your business needs and growth. We assist our clients to achieve a better alignment of IT to business by constructing a comprehensive and inclusive approach to Design, Transition, Operation and Continual Improvement.

Our services for SMB/E organisations

Our team of experts, with our comprehensive suite of tools and customized services, provide the best IT support for your unique needs based on service window, response times, levels of support required and other service level parameters. Our services are available 24×7 and our security standards are uncompromising.


Health Check Includes:
  • Complete study and assessment of current IT infrastructure, including gaps and problem areas
  • Analysis of alignment of IT with current and future business requirements
  • Solution recommendations with a clear IT roadmap
  • A comprehensive view of the present IT infrastructure design and problem areas
  • Enables proactive planning and execution of corrective measures
  • Prevents costly downtime
  • Helps address gaps in design and implementation
  • Ensures that business continuity is addressed

Being able to monitor and manage business critical IT infrastructure 24×7 is a very important element of IT Support. Precision’s RIM practice is the perfect complement to its on-site support services and has the following to offer:

  • NOC based remote support
  • Monitoring, Alerts & Management for IT services
  • Critical Asset Monitoring & Management
  • Network Monitoring & Management
  • Remote Support Desk (T-RIM)
  • Security Monitoring & Log Analysis
  • Vulnerability Management

Precision’s strengths in this aspect of support, namely Tools & Automation, 24×7 support, Environment familiarity, Proactive Monitoring & Resolution serve the support needs of organizations very well.

Datacenter Support Services

Precision offers a wide range of Data Center Support Services across various technology domains including:

  • Server Administration
  • Cloud Architecting, implementation, and ongoing operations support
  • Storage and backup management
  • Database Support
  • Messaging
  • Collaboration Support
Network Support Services

We enable our clients with a comprehensive suite of services for network support including fault management, network administration, configuration management and performance management. We deploy cutting edge tools to our clients’ site or through a shared NOC to ensure proactive resolutions, even when performance thresholds are crossed marginally. Through network elements such as switches, routers, and links, we ensure 24×7 monitoring.

Benefits that arise from outsourcing your network support services to our team of experts include:

  • Enhanced network uptime and availability
  • Experienced skills on demand
  • New technology adoption
  • Assured service level as per SLA
  • Cost savings
Information Security Support Services

Our all-inclusive suite of security services consists of monitoring the availability of information, security, assets, on-line monitoring of authentication process, integrity of security policies, events, alerts, and their performance.

End-user Support Services:

Our End-user Support Services include:

  • Resolving user problems through remote troubleshooting techniques
  • Desk-side visits for desktop systems problems
  • Standard office applications
  • Technology refresh/upgrades
  • IMAC activities
  • Anti-virus management
Consulting for Business Solutions & IT

With technology constantly advancing, organizations struggle to meet customer expectations while seizing the opportunity to optimize business process, reduce cost and eliminate IT issues that affect their core business. To enable this transformation, organizations turn to business consulting groups.

Precision offers a wide range of business and technology consulting services to help you with the transformation – using IT as an enabler.

Our Consulting processes
  • Analyse current IT Infrastructure
  • Understand Gaps
  • Suggest solutions
  • Vendor Evaluation (if required)
  • Manage Roll-out
Virtual CIO Services

Virtual CIO Services for IT Strategy definition and execution

While most small and early-stage companies need CIOs, they are often faced with the challenge for resources for a full-time and affordable CIO. Precision offers a solution with Virtual CIO Services to cater to the SME segment with broad expertise, proven experience and partnership with all technology, applications & tools.

Virtual CIO Services uses a proven Methodology of plan, build and support while optimizing the IT infrastructure.

Key Deliverables
  • IT Consulting & Solution Delivery
  • IT Strategy & budgeting
  • IT Infrastructure & Application management
  • IT Vendor Management – Cost & Delivery
  • Deployment of improved IT processes and ITIL practices
  • IT Policy & Compliance Deployment
  • MIS enabling service & reporting
  • IT Disaster Recovery Plan & Deployment