Precision offers a wide range of Data Center Support Services across various technology domains including:
- Server Administration
- Storage and backup management
- Database Support
- Collaboration Support
- Web Application Support
We at Precision, enable our clients with a comprehensive suite of services for network support including fault management, network administration, configuration management and performance management. We deploy cutting edge tools to our clients’ site or through a shared NOC to ensure proactive resolutions, even when performance thresholds are crossed marginally. Through network elements such as switches, routers and links, we ensure 24×7 monitoring.
Benefits that arise from outsourcing your network support services to our team of experts include:
- Enhanced network uptime and availability
- Experienced skills on demand
- New technology adoption
- Assured service level as per SLA
- Cost savings
Our all-inclusive suite of security services consist of monitoring the availability of information, security, assets, on-line monitoring of authentication process, integrity of security policies, events, alerts and the performance of them.
Our End-user Support Services include:
- Resolving user problems through remote troubleshooting techniques
- Desk-side visits for desktop systems problems
- Standard office applications
- Technology refresh/upgrades
- IMAC activities
- Anti-virus management.